Refund policy

At Brudders Books, every order is special to us! As a small, family-owned business, we take great care in preparing and packaging our books, plush companions, and gifts.

Due to the nature of our products, including original artwork and books that may be personally signed or inscribed, we do not accept returns or exchanges for changes of mind or items ordered in error.  All sales are final.

Damaged or Incorrect Items

We strive to ensure every Brudders order arrives in wonderful condition!

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number, a description of the issue, and photos if available.

We'll gladly work with you to make things right, including sending a replacement at no additional cost when appropriate.

Questions?

If you have any questions or concerns about your order, please reach out through our Contact page. We're always happy to help!

Thank you for supporting our small business and allowing Brudders to be part of your family's story.